Shipping policy

Thank you for shopping with BloomBasket. We carefully pack and dispatch your essential oils and aromatics to ensure they arrive safely and on time.

🕒 Processing Time

All orders are processed within 1–5 business days (excluding weekends and public holidays). During peak periods, processing times may be slightly extended.

📦 Shipping Methods

We ship all orders using Australia Post and trusted courier services.
The shipping method is selected based on your location and parcel size to ensure safe and efficient delivery.

🚛 Delivery Timeframes

  • Standard Shipping (Australia): 3–8 business days

  • Express Shipping (Australia): 1–4 business days

  • International Shipping: 7–20 business days (depending on destination)

Please note delivery times are estimates and may vary due to postal delays.

💰 Shipping Rates

Shipping costs are calculated at checkout based on weight and destination.
We may offer free standard shipping on orders over a selected amount (if applicable).

🔍 Order Tracking

Once your order has been dispatched, you will receive a tracking number via email to monitor your delivery.

🌏 International Orders

International customers may be responsible for customs duties, import taxes, or additional charges required by their country.

📦 Lost or Damaged Orders

If your order arrives damaged or is missing, please contact us within 7 days of delivery with your order number and photos (if applicable), and we will assist you promptly.

📧 Need Help?

For any shipping-related questions, please contact us at bloombasketaustralia@gmail.com.